Getting employees to "Released"
It means you’ve trained and verified what they do know so they can be entrusted to do the tasks assigned to them.
View ArticleHow Important is Social Media?
We recently held a poll here on ICSmag.com that asked just how important you all valued social media. Surprisingly, the majority of those polled either answered with either “Too soon to gauge – We do...
View ArticleICS on YouTube
This isn’t exactly brand-spanking news per say, as our YouTube page officially launched several weeks ago, but we’re happy to offer readers another way to stay connected with the industry, as well as...
View ArticleICS at Connections 2012
The 10thanniversary Connections Convention and Trade Show in Las Vegas is officially now only about a week away from kicking off. And we wanted to take a little bit of time to let you know about a...
View ArticleRecapping the 2012 Connections Convention and Trade Show
The 2012 Connections Convention and Trade Show, held from September 4-7 at the LVH Hotel and Casino in Las Vegas, has come and passed. ICS was there in full-force and we captured much of this industry...
View ArticleGoodbye Connections, Hello “The Experience”
Industry trade shows are great events. They’re informative, educational and they open our eyes to new products, policies and techniques, not to mention the networking opportunities. That’s why a lot...
View ArticleWhen Carpet Cleaners Attack…
During my daily news search for anything carpet cleaning related this morning, I came across a headline from the San Gabriel Valley Tribune: “Man sentenced for attack on rival carpet cleaner.” How...
View Article2012 ICS Year in Review
It’s been another busy, eventful year in the carpet cleaning and restoration industry, so we thought it would be fitting to take a look back at some of the biggest headlines in the industry as well as...
View Article50 Years: Read and Share Your Memories
You’ve likely already noticed that the ICS February 50thanniversary issue is now live and posted here on the website.
View ArticleCarpet: 4,000x Dirtier Than a Toilet Seat?
Pop Quiz: What’s 4,000x dirtier than a toilet seat, contains 200,000 bacteria per square inch and is home to hundreds of thousands of different species?
View Article50 Years New
It has been said that the one constant is change. Over the past few years, perhaps nothing has changed more than media - the way it is read and consumed, and therefore, the way it must be delivered.
View ArticleTexas, DKI and Sunsets: News and Views from The Experience Conference &...
The inaugural Experience Conference & Exhibition was held from April 17-20 at the Hilton in Clearwater Beach, FL. The three-day event was packed with news, hands-on demonstrations and important...
View Article“Cross Examination: The LIVE Courtroom Experience” Coming to The Experience...
We here at ICS Cleaning Specialist and Restoration & Remediation are pleased to bring a very special event to the Gold Sponsor Programs at The Experience Convention & Trade Show on the morning...
View ArticleHard Surface Flooring Demand on the Rise
According to a recent study by The Freedonia Group, Inc., hard surface flooring is in the midst of a revival – so much so that it’s expected to increase in demand by 5% to total about 9.3 billion...
View ArticleFrom Burning Houses to Hot Slots: Recapping The Experience Convention & Trade...
The Experience Convention & Trade Show was held from September 4-7 in Las Vegas - and what a jam-packed few days it was.
View ArticleSurprising Social Media Trends
We’ve covered social media here before and how crucial it is to growing your business and attracting new customers, but according to a recent story on Buffer, it may be much more impactful than we all...
View ArticleWho Wins – a Carpet Cleaning CEO or Yelp?
So who do you think won – a carpet cleaner or Yelp?
View ArticleFive Business Tips from a Highly Successful Cleaner
We stumbled upon a story recently in the Charlotte Observer that profiled Chris Souk, an Oxi-Fresh franchisee in the greater Charlotte area that was also the franchise’s top cleaner – of about 250...
View Article“Smart” Hardwood Floors? Quebec Manufacturer Says Floor Improves IAQ
Lauzon, a Quebec-based flooring manufacturer, has developed a flooring line that it calls “Pure Genius.” It claims it can make indoor air up to 85% cleaner.
View ArticleIn Review: The Experience Day 2
The second day of The Experience Conference and Exhibition in Frisco, TX kicked off the same way that the first day did – with learning and education.
View ArticleIAQ Market Revenue Expected to Rapidly Increase
According to a forecast from Navigant Research, as reported in Environmental Leader, the indoor air quality market is expected to rapidly increase by 2020.
View ArticleCheck out This Cool New “Museum of Carpets”
It’s hard not to miss the giant rolled carpet that covers the new five-story Azerbaijan State Museum of Carpets in Baku.
View ArticleNew Study Says Mold Raises Asthma Risk up to 48%
A recent study published last August in the Journal of Allergy and Clinical Immunology has shined further light on the link that mold exposure has with one specific health effect - asthma.
View ArticleYelp vs. Hadeed Carpet Cleaning Ruling Expected in January
Last year, we covered a story on the blog and in our news section about how a Virginia carpet cleaner took Yelp to court, asking that it reveal anonymous users that had posted negative reviews about...
View ArticleServiceMaster Goes Hollywood
One of the neat things about the cleaning and restoration industry is that you never quite know what the next day’s job will consist of or who exactly you’ll be cleaning for.
View ArticleNew Study Confirms Importance of Online Reviews
According to a recent survey from Software Advice, a software selection website, online reviews are very important when it comes to selecting a service provider.
View ArticleSurfaces Gets Sustainable
The floor covering, stone and tile industries weren’t the only things on display last month at the 2015 The International Surface Event (TISE).
View ArticleCalculating the Cost of Clean
You know what they say about first impressions. And in commercial environments, like restaurants and stores, a clean environment is crucial for an entity to do good business.
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